Get Quickbase to recognize your company's email domain

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To help Quickbase recognize your company's email domain (like @samplecompany.com), account admins register their domain name with Quickbase. Registering your domain gives you these advantages:

  • Quickbase helps you locate users more easily

  • You can allow only those users in your company to create applications

This article gives more details on how to register your domain and the benefits of registering your domain. 

Register your email domain with Quickbase

Check if your domain is already registered

To determine whether Quickbase recognizes your email domain:

  1. Access the Manage Billing Account page.

  2. Go to the Account Summary page.

  3. Review the Company Info section at the bottom of the page. If your domain is listed under Email Domains, Quickbase recognizes that you own the email domain.

Register or change your company's email domain

Quickbase Support manages email domain registration. This allows us to group billing accounts under the correct companies, and it also helps us to ensure that email domains for major ISPs, such as @gmail.com and @yahoo.com, are not registered by mistake.

Submit a request to Quickbase Support directly from the Account summary page:

  1. Go to the Account summary page.

  2. In the Account overview section, go to Company name and select one of the following:

    1. Your company name (if you’ve already set it up)

    2. Set up (if you haven’t set up your company name yet)
      When prompted, select Yes to proceed. Then, enter your company name and select OK.

  3. On the Company properties page, select Edit Email Domains.

  4. Select Set up my email domain to enter a support request to register or change your email domain.

    Quickbase Support will process your request and contact you if we need any more information.

Benefits of registering your domain

Locate users more easily

Registering your email domain makes it easier for you to locate Quickbase users in your company. When you add users from the User Management page, the Quickbase auto-suggest feature can help you by suggesting possible matches it finds within your company as you type a user's name. It shows people from your company who are Quickbase users, even if they are not registered in your realm yet.

If your company's email domain has been registered, you can use the Quickbase address book to browse all users in your company. Note that auto-suggest and company browsing work only if the email domain you used when you signed in to Quickbase has been registered.

Modify user email addresses

When your company’s email domain is registered with Quickbase, account admins can modify users’ email addresses if they match your registered domain. For example, if your domain is @example.com, you can edit the email address of any user who has an @example.com in your account.

Note

To modify a user’s email address, the following conditions must also be met:

  • Your account is not using SAML authentication or SSO (single sign-on)

  • The users you want to modify were not provisioned through SCIM

To modify a user’s email address:

  1. Go to the Users page in the Admin Console.

  2. Select a user’s row on the table. A side panel appears.

  3. Edit the user’s email address on the Settings tab under User Info.