---
title: "Add email recipients to custom emails"
slug: "add-email-recipients-to-custom-emails"
updated: 2026-04-29T16:44:01Z
published: 2026-04-29T16:44:01Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add email recipients to custom emails

Builders can send [custom emails](/v1/docs/create-custom-emails) to app users and people who aren't Quickbase users. This article explains the options and setup.

## Add email recipients

Send custom emails to:

- Yourself
- Individual users
- Roles
- Groups
- Users in specific fields
- Users @mentioned in rich text fields
  - This option is available if you have [enabled mentions](/v1/docs/rich-text-field-properties) in rich text field properties

Add up to 20 recipients to the **To** field in the email composer.

## Include typed-in email addresses

> *Access to this feature can change based on your Quickbase plan. Learn more about feature availability and plans in*[*Quickbase capabilities*](/v1/docs/quickbase-capabilities)*.*

In addition to the recipient options mentioned above, you may want to type in email addresses.

These email addresses most likely belong to people who are not Quickbase users.

> [!TIP]
> Tip
> 
> Before you can add typed-in email addresses, realm admins must contact [**Quickbase Support**](https://www.quickbase.com/support) to turn on the open email property for your realm.

To add typed-in email addresses:

1. Select the **Ignore recipient permissions** [Permissions setting](/v1/docs/permission-checks-for-custom-emails).
2. Type in the email address.
3. Select **Add "email address"**in the drop-down window, or press Enter on the keyboard.

![Drop-down showing the Add email address option in the To field](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/27210999774100.png)

## BCC/CC recipients

> *Access to this feature can change based on your Quickbase plan. Learn more about feature availability and plans in*[*Quickbase capabilities*](/v1/docs/quickbase-capabilities)*.*

Account admins turn on the ability to BCC/CC custom emails.

To allow BCC/CC, go to the **Policies** page in the Admin Console. In the **Security Policies** section, turn on **Allow CC/BCC of custom emails**.

![Allow CC/BCC of custom emails toggle in the Security Policies section of the Admin Console](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/26572861357716.png)

You can only BCC/CC typed-in email addresses or individual users.

Quickbase does not check permissions for BCC/CC recipients. Instead, it applies the permissions of the recipients in the **To** field to BCC/CC recipients. Learn more about [permission checks for custom emails](/v1/docs/permission-checks-for-custom-emails).