---
title: "Is your channel polling or webhook-based?"
slug: "is-your-channel-polling-or-webhook-based"
updated: 2026-06-26T14:52:48Z
published: 2026-06-26T14:52:48Z
canonical: "help.quickbase.com/is-your-channel-polling-or-webhook-based"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Is your channel polling or webhook-based?

Pipelines support two types of triggers: poller and webhook.

- **Poller**—Checks the run on a 5-minute interval. If a change occurs in the remote system while a check is already in progress, it may not be detected until the following interval—meaning some events could take 10 or more minutes to trigger a pipeline run.
- **Webhook**—Receives a notification from the connected channel the moment a change occurs, triggering the pipeline in real time.

Google channels and Dropbox are exceptions in that they use a webhook-based poller. Pipelines gets a notification that something changed in Google or Dropbox channels and triggers a poller. If multiple notifications arrive, the poller will be triggered only once.

| **Channel** | **Trigger** | **Type** |
| --- | --- | --- |
| Box | Folder Created \| Modified \| Trashed | Poller |
| File Uploaded \| Modified \| Trashed | Poller |
| CSV Handler | Incoming CSV | Webhook |
| DocuSign | Envelope Event | Webhook |
| Dropbox | File (Created) Modified | Webhook-based poller |
| Formstack Documents | Data Route Merge Created | Webhook |
| Google GSuite | Group Created \| Updated \| Deleted | Poller |
| User Created \| Updated \| Deleted | Poller |
| Group member Created \| Updated \| Deleted | Poller |
| Google Gmail | Message Received | Webhook |
| Label Added \| Removed | Webhook |
| Any Label Added | Webhook |
| Starred \| Unstarred | Webhook |
| Put in Trash \| Removed from Trash | Webhook |
| Read | Webhook |
| Google Calendar | Event Created \| Updated \| Deleted | Poller |
| Google Contacts | Contact Created \| Updated | Poller |
| Google Drive | File Created \| Updated \| Deleted | Poller |
| Folder Created \| Updated | Poller |
| Google Sheets | Row Created \| Updated | Poller |
| Jira | Comment Created \| Updated | Poller |
| Issue Created \| Updated | Poller |
| Attachment Created \| Deleted | Poller |
| Worklogs Created \| Updated | Poller |
| JSON Handler | Incoming JSON | Webhook |
| MailChimp | User subscribed \| unsubscribed | Webhook |
| On Campaign Email Activity | Poller |
| MailGun | On Inbound Email | Webhook |
| On clicked \| complained \| delivered \| opened | Webhook |
| On permanent fail \| temporary fail | Webhook |
| On unsubscribed | Webhook |
| MailParser | Parsing Outcome Created | Webhook |
| Marketo | Lead Created \| Updated | Poller |
| Outlook | Calendar Event Created \| Updated \| Deleted | Webhook |
| New Email | Webhook |
| OneDrive | File Created \| Modified | Poller |
| Procore | Project Created \| Updated | Webhook |
| Company (Vendor) Created \| Updated \| Removed from Project | Webhook |
| Change Event Created \| Updated | Webhook |
| User Created \| Updated | Webhook |
| RFI Created \| Updated \| Reply Updated \| Replied | Webhook |
| File Created \| Updated \| Deleted | Webhook |
| Folder Created \| Updated \| Deleted | Webhook |
| Purchase Order Created \| Updated | Webhook |
| Quickbase | Record Created \| Updated \| Deleted | Webhook |
| QuickBooks Online | Customer Created \| Updated | Poller |
| Item Created \| Updated | Poller |
| Invoice Created \| Updated | Poller |
| Time Activity Created \| Updated | Poller |
| Sharepoint | Items Created \| Updated | Poller |
| Salesforce | Object Created \| Updated \| Deleted | Poller |
| ServiceNow | Table Object Created \| Updated | Poller |
| Slack | Channel Created | Webhook |
| Message Posted | Webhook |
| Webhooks | Incoming Request | Webhook |
| Request for JSONP | Webhook |
| Zuora | Account Created \| Updated | Poller |
| Subscription Created \| Cancelled \| Renewed | Poller |