---
title: "MailChimp channel"
slug: "mailchimp-channel"
updated: 2026-04-27T19:24:46Z
published: 2026-04-27T19:24:46Z
canonical: "help.quickbase.com/mailchimp-channel"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MailChimp channel

> *Go to the*[*Channels*](https://team.quickbase.com/nav/main/action/pipelines/channels)*page to learn more about what plans have access to this channel. Sign into Quickbase, and then go to Pipelines > Channels.*

Mailchimp is a web-based email marketing service and automation platform allowing you to create and manage mailing lists, newsletters, automated campaigns.

Terms used in the Mailchimp channel categories are Mailchimp-specific terminology.

## How to connect

1. On the My pipelines page, select **Create Pipeline**.
2. Search for or select a step, and then select it to add it to the pipeline. When you add a step to a pipeline, it is added to the canvas of the pipeline designer.
3. Expand the Connection section of the step, and add the required information.

### Connect to Mailchimp

1. Select **Mailchimp** from the list of channels and add a step.
2. Enter your Mailchimp API Key. If you don't know it, use the link at the bottom of the window to take you to Mailchimp to get it. When finished, select **Connect to Mailchimp**. ![Mailchimp connection dialog with API Key field and Connect to Mailchimp button](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/4471426007188.png)

## How to reconnect

You may need to reconnect your account to a channel. Reasons may be (but not limited to):

- If you need to connect a different account.
- Authorization updates, such as a changed password.
- Editing the access rights that Pipelines has to the channel.

To reconnect:

1. Select a pipeline that already has this channel in it.
2. Open a step that contains this channel.
3. Under account, select **Connect (or reconnect)** and follow the process above, [How to connect](/v1/docs/mailchimp-channel#how-to-connect). ![Connect or reconnect button in pipeline step connection settings](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/17569097610004.png)

## Steps

The steps you can use with Mailchimp fall into two categories: Subscribers and Email Events.

**Note:** You cannot use jinja expressions in trigger conditions unless explicitly specified as possible.

| Type | Name | Description |
| --- | --- | --- |
| Subscribers |  |  |
| Trigger | User Subscribed | Triggers on a new subscriber to the selected list. |
| Trigger | User Unsubscribed | Triggers when a subscriber unsubscribes from the selected list. |
| Action | Update Subscriber | Updates a list subscriber. |
| Action | Subscribe | Subscribes a user to a list. |
| Action | Unsubscribe | Unsubscribes a user from a list. |
| Query | Search Subscribers | Searches subscribers to the selected list and returns a list of subscribers. |
| Action | Fetch a Linked Subscriber | Fetches a linked subscriber. |
| Action | Look Up Subscriber | Looks up subscribers based on search criteria. |
| Email Events |  |  |
| Trigger | On Campaign Email Activity | Triggers on new email event. |
| Query | Search Email Events | Searches the selected account for email events and returns a list. |