---
title: "Send custom emails on a recurring schedule"
slug: "send-custom-emails-on-a-recurring-schedule"
updated: 2026-04-24T16:52:51Z
published: 2026-04-24T16:52:51Z
canonical: "help.quickbase.com/send-custom-emails-on-a-recurring-schedule"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send custom emails on a recurring schedule

After creating a [custom email](/v1/docs/create-custom-emails), you choose when to send the email. There are two options:

- Send when records are added, modified, or deleted
- Set up a recurring schedule

This article covers how to set up a recurring schedule for the email.

## Set up a recurring schedule

In the **Repeat** field, choose to send the email:

- Daily
- Weekly
- Monthly
- Yearly

Depending on the option you choose, you'll be given additional options. For example, if you choose to send an email every year, you'll then select the month, day, and time to send the email.

All emails are sent according to [UTC standards](https://www.timeanddate.com/time/aboututc.html).

## Set an exception for scheduled emails with reports

If you add reports to your email, you choose what to do if a report you've added is empty. You can:

- Not send the email if the reports are empty
- Always send the email, even if reports are empty

## Pre-built elements available for scheduled emails

[Pre-built elements](/v1/docs/create-custom-email-content) are available to use in custom emails. Emails that are triggered can include all these elements. Scheduled emails can include only the [Report element](/v1/docs/report-element-in-custom-emails-and-document-templates).

## Use case

You have a table called **Orders**. On this table, there is a summary report that shows how many orders are In-Progress. Every Monday and Friday, you want to send this report to managers.

1. When you create your custom email, select the option **Set up a recurring schedule**
2. In the **Repeat** field, select **Weekly**.
3. Select **M**and **F**.
4. Select what time you want to send the report.
5. Because you want your managers to see the report even if there are no records in it, you choose **Always send, even if reports are empty** in the **Set an exception for scheduled emails with reports** section.

## Up next

[Permission checks for custom emails](/v1/docs/permission-checks-for-custom-emails)
