---
title: "ShipStation channel"
slug: "shipstation-channel"
updated: 2026-04-27T19:26:39Z
published: 2026-04-27T19:26:39Z
canonical: "help.quickbase.com/shipstation-channel"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ShipStation channel

> *Go to the*[*Channels*](https://team.quickbase.com/nav/main/action/pipelines/channels)*page to learn more about what plans have access to this channel. Sign into Quickbase, and then go to Pipelines > Channels.*

ShipStation is a web-based, multi-carrier shipping solution for ecommerce retailers with integrations that allow you to synchronize with sales channels, shopping carts, payment gateways, and mail carriers.

Terms used in the ShipStation channel categories are ShipStation specific terminology.

## Connect

1. On the My pipelines page, select **Create Pipeline**.
2. Search for or select a step, and then select it to add it to the pipeline. When you add a step to a pipeline, it is added to the canvas of the pipeline designer.
3. Expand the Connection section of the step, and add the required information.

### Connect to ShipStation

1. Expand **ShipStation** in the list of channels on the right side of the page and select **Connect to ShipStation**.
2. In the pop-up window, enter both your API Key and API Secret. When the keys are entered, select **Connect to ShipStation**. If you do not know these items do the following:
  1. Go to ShipStation.com, select **Login** and enter your credentials.
  2. Once signed in, go to your profile and select **API Settings**. ![ShipStation API Settings page](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/4472936096404.png)

## Reconnect

You may need to reconnect your account to a channel. Reasons may be (but not limited to):

- If you need to connect a different account.
- Authorization updates, such as a changed password.
- Editing the access rights that Pipelines has to the channel.

To reconnect:

1. Select a pipeline that already has this channel in it.
2. Open a step that contains this channel.
3. Under account, select **Connect (or reconnect)** and follow the process above, [Connect](/v1/docs/shipstation-channel#connect). ![Connect (or reconnect) button in the connection section of a pipeline step](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/17569266679828.png)

## Steps

The steps you can use with ShipStation are grouped into five categories:

- Products
- Carriers
- Orders
- Rates
- Shipments

| Type | Name | Description |
| --- | --- | --- |
| Products |  |  |
| Query | Search Products | Searches products in account based on specific criteria and returns a list. |
| Action | Look Up Product | Looks up a specific product. |
| Carriers |  |  |
| Query | Search Carriers | Searches carriers in account and returns a list. |
| Action | Look Up Carrier | Looks up specific carriers and returns a single record. |
| Orders |  |  |
| Query | Search Orders | Searches orders in account based on specific criteria. |
| Action | Look Up Order | Looks up a specific order. |
| Rates |  |  |
| Query | Search Rates | Searches account for rates based on specific criteria. |
| Shipments |  |  |
| Query | Search Shipments | Searches shipments made from account. |

## Use cases

Here are some use case examples to help you understand how to use the ShipStation channel.

In this case we are using ShipStation to update a Quickbase record when a shipment status has changed for shipments between yesterday and today.

1. Add a **ShipStation** query step to find shipments who's shipment status has changed between yesterday and today. ![ShipStation query step configured to search for shipments with a changed status](https://help.quickbase.com/pipelines/images/shipstation.use.1.png)
2. Add a **Quickbase Look Up Record** action to find the record we want to update. ![Quickbase Look Up Record action configured to find a record to update](https://help.quickbase.com/pipelines/images/shipstation.use.2.png)
3. Add a **Quickbase Update Record** action to update the record with the new ShipStation data. ![Quickbase Update Record action configured to update a record with new ShipStation data](https://help.quickbase.com/pipelines/images/shipstation.use.3.png)