---
title: "User status overview"
slug: "user-status-overview"
updated: 2026-04-30T22:54:12Z
published: 2026-04-30T22:54:12Z
canonical: "help.quickbase.com/user-status-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User status overview

The following table describes the terms used to indicate the **status** of a Quickbase user. These statuses may appear in the Address Book, on the Manage Users page, and on user information popups that appear in Quickbase. These statuses do not appear in the new Users UI (Admin Panel/Manage Billing Account page). For information about managing users, see [Manage Users](/v1/docs/manage-users).

| Term | Description |
| --- | --- |
| **Unregistered** | An *Unregistered*user is someone who has been given access to an app, but who has not registered in the account to which that app belongs. Some error messages refer to Unregistered users as *Provisional*users. |
| **Unverified** | An *Unverified*user has registered but has not completed the process (by selecting the link in the verification email sent by Quickbase) to confirm that a valid email was provided at registration. If a Registered user changes their email address, they can drop back to Unverified status. |
| **Registered** | When a user registers and verifies their email address, they become a *Registered*user. This is the normal state for a fully-functional Quickbase user. |
| **Denied** | A *Denied*user cannot access any app in your billing account. In realms, a Denied user cannot access any app in any account in the realm. |
| **Deactivated** | This status means a user was deactivated using a feature we have since deprecated - if a user is deactivated, a support case must be submitted in order for the user to be reactivated. |

If your account belongs to a ![Plan tier restriction icon: feature available on Quickbase Platform, Unlimited, and Enterprise plans only](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/prem_unl(1).png)[realm](/v1/docs/realm-overview), you may also see the statuses *Approved*and *Guest* on the Users page. See the ![Plan tier restriction icon: feature available on Quickbase Platform, Unlimited, and Enterprise plans only](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/prem_unl(1).png)[Set General User Access Levels](/v1/docs/set-general-user-access-levels) topic for more information on these statuses.