Enable two-factor authentication (2FA)

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What is Two Factor Authentication?

Two Factor Authentication (2FA) is a feature that adds a second code you need to enter upon login in addition to your password. This means you will sign in with your username and password, and then you will also need to enter a code you receive either by text or from an app that generates these codes. The requirement of having the second physical device makes it very difficult for any  unauthorized person to access your account. Enabling Two Factor Authentication is an important step to keeping your account safe. 

How to enable 2FA on your account

To enable 2FA in your FastField account first, the account owner will need to be enabled. Next, in the left navigation of the portal select  "Company Account."

Left navigation menu in the Portal showing Company Account option                                    

Select the Security tab to bring up the options for account-wide security settings:               Company Account Security tab showing account-wide security settings

Next, select the switch to allow users the option to enable Two Factor Authentication.             Two Factor Authentication toggle switch in Company Account security settings

For standard users in the Web Portal-

Select My Profile, then configure your 2FA settings. You will have the options to configure through SMS, Google Authenticator, and generate one-time use backup codes. 

My Profile page showing 2FA configuration options for SMS and Google Authenticator

For standard users in the iOS or Android App-

Log in to the mobile application by using your username and password. Next, select the gear button in the bottom left-hand corner of the screen. Then, select the Two Factor Authentication button.

Mobile app settings screen showing gear button in bottom left corner                               Two Factor Authentication button in mobile app settings

The next screen will prompt you to choose the type of 2FA action you would like to use. Here is an example using SMS messaging. You can also use unique generated codes or Google Authenticator as other ways to complete the 2FA process. 

2FA method selection screen showing SMS option                           SMS verification screen for entering phone number for 2FA