---
title: "External dispatch"
slug: "external-dispatch"
updated: 2026-09-28T06:23:20Z
published: 2026-09-28T06:23:20Z
canonical: "help.quickbase.com/external-dispatch"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# External dispatch

## Overview

Not only can [tasks](/fastfield/docs/introduction-to-tasks-dispatch) be dispatched to users within your account, but they can be sent to **external users,** as well. This can be a great way to assign jobs to third-party contractors.

## Pricing

This feature is part of the **External** **Forms** optional [add-on](/fastfield/docs/add-on-features). You will need to enable this feature at an additional cost on the **Company Billing** page in the Portal (**Account** > **Company Billing** > **Add-ons**).

*This additional charge is only for submissions from the External Dispatch; submissions from users will not affect this cost.*

## How to dispatch tasks to external users

1. Make sure you have **External Forms** enabled for your account.
  - To do this, go to **Account** > **Company Billing** > **Add-ons** in the Portal.
  - Once you have enabled this feature, any user with the role of **Admin** or **Dispatcher** will be able to dispatch tasks to individuals who are not set up as users on your account.
2. Create a task (**Form Sharing** > **Dispatch/Tasks** > **+ New Task**).
3. When you choose the **Recipient Type**, select **Dispatch to External Party**.

![Recipient Type dropdown with Dispatch to External Party selected](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/16463054213261?sv=2026-02-06&spr=https&st=2026-10-30T05%3A03%3A10Z&se=2026-10-30T06%3A03%3A10Z&sr=c&sp=r&sig=yX3mgq79Ul9hXSb4aQDc7r74szPlCjTFGk16C3eWAIg%3D)

## Receive an external dispatch

External task recipients will receive an email notification with an authenticated link to complete the form from the **Web App**. By default, only the Web App link will be sent in the email. To include a link to the **iOS** and/or **Android** mobile apps (which will only work if installed on the recipient's device)**:**

1. Go to **Account** > **Company Settings** in the Portal.
2. Go to the **Email Settings** tab.
3. Scroll down to the **3rd Party / Anonymous Dispatch Email** section.
4. Use the **toggles** to choose which links you want to include.

![Toggles for including iOS and Android app links in the dispatch email](https://cdn.document360.io/dd260e4e-10bb-4b66-8fb3-5504c272b904/Images/Documentation/16463125693069?sv=2026-02-06&spr=https&st=2026-10-30T05%3A03%3A10Z&se=2026-10-30T06%3A03%3A10Z&sr=c&sp=r&sig=yX3mgq79Ul9hXSb4aQDc7r74szPlCjTFGk16C3eWAIg%3D)The link that is sent through email is only good for a single submission. The recipient will not be able to submit the task multiple times using the same link.