How to create AIM alerts

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Create a new alert

To create an AIM Alert, locate the AIM Alerts tab in the portal. From here, you can create a variety of alerts based upon your predefined KPIs. You will need to have made at least 1 KPI to create a new alert.

Select the New Alert button in the top right

New Alert button in the AIM Alerts tab

Name your alert

Alert name input field

Create your conditions

Select the grey box to add the condition or conditions that will trigger your alert.

Condition selection box for an AIM alert

In this example, the Inspection Issues Found KPI has been selected. Next, the operator in which the KPI is governed is selected. Choose between the following operations: is equal to, is greater than, is lesser than, is lesser than (%). This condition will fire when more than 2 inspection issues are found.

KPI condition configured with an operator and threshold value

Add more than one condition

Select the green plus icon to add multiple conditions to your alert. Additionally, toggle between which the conditions are met. You can choose between having Any of the multiple conditions trigger the alert or All of them.

Add condition icon and Any/All toggle

Multiple conditions configured for an alert

Set your alert schedule (optional)

Alert Schedule toggle switch

When your alert is triggered by your conditional rules, set a specific time/date when you would like your alert to be set. Once you toggle the switch, the Alert Schedule will appear. The Alert Schedule gives you the option to be notified by the minute, hour, day, week, month, and cron to run periodically at customized fixed times, dates, or intervals.

Configured alert schedule summary

Once you have selected your Alert Schedule it will be posted like this:

Configured alert schedule summary

Set your alert frequency (optional)

When your alert is triggered by your conditions or rules, it will fire immediately. You can set the frequency at which more alerts will be sent if you receive submissions that continue to trigger your rulesets.

Alert frequency setting

Choose your alerts

AIM offers three alerts that can be activated simultaneously or individually: Push Notification, Email, and Webhook.

Push Notification, Email, and Webhook alert options