---
title: "Two-factor authentication (2FA)"
slug: "two-factor-authentication-2fa"
updated: 2026-09-28T06:23:20Z
published: 2026-09-28T06:23:20Z
canonical: "help.quickbase.com/two-factor-authentication-2fa"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Two-factor authentication (2FA)

## What is Two-Factor Authentication?

**Two-Factor Authentication (2FA)** is a feature that strengthens access security to your account by requiring users to verify their identity by two different methods before they are able to sign in.

For example, when logging into the FastField Portal or app, a user would have to enter their email address and password (as usual). Additionally, they would be sent a code (via text message or Google Authenticator) on a second device, which would have to be entered into the Portal or app successfully before access is granted. The requirement of verifying a user's identity through a second physical device makes it very difficult for any unauthorized person to access your account. This is why enabling 2FA is an important step in [keeping your account safe](/fastfield/docs/how-to-keep-your-account-secure).

> [!NOTE]
> **Note**
> 
> Users that are configured to use the API, including Zapier, should NOT set up 2FA at this time, as it is not possible to authenticate through the API or Zapier integrations.

## Verification Methods

FastField supports multiple 2FA verification methods. While only **admins** can enable 2FA, all users will be able to individually set up their desired 2FA verification methods. Users can choose one or even all of the supported methods. If users set up more than one verification method, only one will be required when signing in. They can simply choose from one of the 2FA methods they have enabled. The following 2FA verification methods are supported in FastField:

- **Google Authenticator**
- **SMS (Text Message)**

> [!NOTE]
> **Note**
> 
> Message and data rates may apply
- **Backup Codes**

**Google Authenticator** is an app made by Google that, upon successful login, will generate a 6-8 digit password that needs to be entered into the FastField app or Portal.

**SMS** allows a user to set up their mobile phone as a way to verify their identity. Upon a successful username and password login, the user will be texted a 6-digit unique code that will need to be entered into the FastField mobile app or Portal. Once the code is entered and verified, the user will be logged in.

**Backup Codes** allow a user to enter a one-time random code that is generated upon setup. Once generated, the user will need to securely store these codes. It is recommended that backup codes are not used as a primary 2FA method. It should be used as a backup method.

## How to Enable 2FA for Your Account

Any **admin** can turn on two-factor authentication for their account:

1. Log in to the **Portal.**
2. Go to **Account** > **Company Settings**.
3. Go to the **Security** tab.
4. Change the **Allow users to configure 2FA** toggle to green.
5. **Save** your account settings.

## How to Set Up Individual User 2FA Methods

Once 2FA is turned on, any user on the account can set up their preferred verification method(s) by logging into the app or Portal.

**In the Portal:**

1. Log into the **Portal.**
2. Select the **user profile icon** (circular image) in the bottom left corner.
3. Select **My Profile**.
4. Go to the **Security** tab.
5. Use the toggles to enable your preferred 2FA method(s).
6. Follow the steps for each enabled method.

**In the App:**

1. Log into the FastField iOS or Android **app**.
2. Select the **settings** (gear) icon in the bottom left corner.
3. Turn **Two-Factor Authentication** on.
4. Enter your **email** and **password** again.
5. Select **Add New**.
6. Select your desired 2FA method(s).
7. Follow the steps for each enabled method.