--- title: "Configuration activities" slug: "courier-configurator-configuration-activities" updated: 2026-10-09T16:35:35Z published: 2026-10-09T16:35:35Z canonical: "help.quickbase.com/courier-configurator-configuration-activities" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.quickbase.com/llms.txt > Use this file to discover all available pages before exploring further. # Configuration activities ## About configuration activities *Available to: all roles, when your company has the QB Courier extension.* Every time a configuration runs, Courier records an activity: when it ran, how many emails it sent, and any problems it found. Use activities to check that a configuration is working, and to find out why emails didn't go out. To open them, select one of these: - The **Activities** icon (list icon) on the configuration's row in the [Courier Configurations list](/quickbase-extensions/docs/courier-configurator-configurations-list). - The **Activities** icon at the top right of any of the configuration's tabs. ## Choose the dates **Configuration Activities** opens on today's activities. To see other days, select the date range at the top and choose a start and end date and time. The list reloads when you change the range. Use the page controls at the bottom to move through the list. ## Columns | Column | What it shows | | --- | --- | | **Run Date** | When the run happened. | | **Run Mode** | **Live** when emails went to your recipients, or **Test** for a test or a Test Mode run. | | **Processing Details** | The start of any message from the run. Select the info icon (tooltip *Please see more info.*) to read the full message in **Processing Details**, then select **Close**. | | **Emails to be Sent** | How many records the run found to email. | | **RecordID Processed(trigger)** | For Trigger configurations, the Record ID# of the record that fired the notification. | | **Records By Passed** | Records Courier skipped, for example because the To field was empty. | | **Records Not Processed** | Records Courier didn't process in the run. | | **Emails Sent** | How many emails were sent. | | **Records Updated** | How many records got the sent date in the configuration's **Update field**. | | **Resend Email** | Trigger configurations only. See [Resend a triggered email](/quickbase-extensions/docs/courier-configurator-configuration-activities#resend). | Select **Back** to return to the Courier Configurations list. ## Resend a triggered email For a **Trigger** configuration, you can run the configuration again for the record in an activity, for example after you fix a problem with the record. 1. Check the box in the activity's **Resend Email** column. Select one activity at a time. 2. In **Reprocess Email Message** (*Do you want to reprocess this email message?*), select **Yes**. 3. Courier runs the configuration again for that record. The new run appears as a new activity. ## Common Processing Details messages | Message (start) | What it means and what to do | | --- | --- | | *The following fields are missing in the report used to select the data for the message.* | A field used in the configuration isn't in its report. Add the listed fields to the report. See [Choosing the report](/quickbase-extensions/docs/courier-configurator-configuration-tab#choosing-the-report). | | *The following fields are missing in the clist used to select the data for the message.* | For a Trigger configuration, a field used in the subject or message isn't in **Message/Subject Field List**. Add the listed field IDs. See [Trigger configurations: the field list](/quickbase-extensions/docs/courier-configurator-email-message-tab#trigger-field-list). | | *Unable to process this configuration, please pass in config key as a parameter*, or a message that the config key doesn't match | The Quickbase email notification's custom message is missing the configuration's key, or the key is wrong. Copy the custom message again from **View Email Notification Settings** on the [Finish tab](/quickbase-extensions/docs/courier-configurator-finish-tab). | | *Quickbase Application - … is not authorized to use …*, *A user token is required…*, or *User token ending with … is invalid* | Courier can't sign in to your app. Authorize the app for QB Courier, or replace the user token. See [Authorize a new application](/quickbase-extensions/docs/courier-configurator-configurations-list#authorize-a-new-application) and [Client Credentials](/quickbase-extensions/docs/client-credentials). | | *QB Courier does not have enough permission to access client's QuickBase application.* | The user token's user can't read the table or report. Give that user access in Quickbase, or use another user's token. | | *QB Courier is unable to update the update field due to insufficient permissions.* | The email was sent, but the token's user can't edit the **Update field**. Give that user edit access to the field. | | *Missing activity table dbid to insert activity records! Unable to proceed!* | **Add local activity log** is on, but no activity table is chosen. Choose or create one on the [Finish tab](/quickbase-extensions/docs/courier-configurator-finish-tab#local-activity-log), or turn the log off. | | A message that the run would go over a daily, monthly, per-run, or attachment limit | The run was stopped by a sending limit. See **View Limits** in [Create or edit a configuration](/quickbase-extensions/docs/create-or-edit-a-configuration#view-limits). | | *The following email addresses are invalid - …* or *Found Email Addresses that were blank.* | Some records have invalid or empty addresses. Fix the addresses in those records. | | *You have not configured the subtable string correctly in the email message body. Check the format of the clist.* | A table of related records in the message has a formatting error. See [QB Courier including embedded reports](/quickbase-extensions/docs/courier-for-quick-base-including-embedded-reports). | If you can't resolve a message, open a [Quickbase technical support case](https://help.quickbase.com/docs/get-help-from-quickbase-technical-support), and include the configuration ID and the full Processing Details text. For more troubleshooting help, see [Courier troubleshooting](/quickbase-extensions/docs/courier-troubleshooting).