---
title: "International texting support"
slug: "international-texting-support"
updated: 2026-10-09T20:33:39Z
published: 2026-10-09T20:33:39Z
canonical: "help.quickbase.com/international-texting-support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# International texting support

## International texting

Want to send text messages in countries other than the United States and Canada?

- Purchase a phone number (DID) from Esendex that's registered to send and receive text messages in your country or region.
- In the Text My QB Configurator, open your configuration and go to the **EsendEx Info** tab, then:
  1. Enter your Esendex DID in **Phone Number**. Include the country code. Only digits are kept, and the number must be 11 to 15 digits long (a 10-digit number is treated as a U.S. or Canada number and a leading 1 is added). If the number isn't valid, the configuration won't save and you'll see *The Esendex Phone Number given is not valid.*
  2. Turn on the **International DID** switch. Turn it on only if you want to send or receive international texts, specifically if your Esendex DID is outside the U.S. or Canada.
- The **License Key** on this tab is read-only. If it needs to change, submit a [technical support case](https://help.quickbase.com/docs/get-help-from-quickbase-technical-support).
- Esendex does not allow MMS messaging for most international messaging, meaning that you cannot send or receive images or files from inbound or outbound texts in some countries.