Quickbase enhanced security email notifications

Update email notifications

Note
This article pertains to our security updates, which help keep your data protected at all times.

This article discusses updating your email notifications for QB Courier and Text My QB to use our newest security features.

We have a list of configurations for each of your extensions that require security enhancements. Submit a technical support case to get the list—this article assumes that you have the list of configurations to update.

If you have questions about changing any of these notifications to comply with our new security measures, submit a technical support case.

Email notifications

Identify configurations and notifications

You may have many email notifications within your app, or many tables, which makes it hard to find a given notification. The following method helps you quickly find email notifications.

First, go to your App Settings, then go to App Management:

Quickbase App Settings menu showing the App Management option

Next, go to Manage Notifications, Subscriptions, and Reminders:

App Management page showing the Manage Notifications, Subscriptions, and Reminders option

Now you can see all the email notifications for your app.

For this upgrade, you can identify relevant notifications by name or by whether they are sent to any email address containing quickbasetools.com.

Update notifications

Now that you have the email notifications, we can update them. First, go into a notification, and go to the email body. You should see a portion of the body that looks like either configid=Q2:1234 for QB Courier, or configid=1234 for Text My QB. In both cases, 1234 is the Config ID.

Email notification body showing the configid parameter with its value

Now that you have the Config ID, go to the list of Config Information we provided, and find the relevant Config ID in the Config ID column. Once you find it, go to the Config Key column on the same row, and copy it.

Config Information list highlighting the Config ID and Config Key columns

Now, to avoid email notifications inserting unwanted special characters, we suggest using the Source button to modify the email notification body. If you see anything else in the email notification other than the parameters, remove it so that only the text parameters remain, as shown in the following image.

Notification source view showing the email body reduced to only the text parameters

Notification source view showing spaces between each parameter

Important
Make sure there are spaces between each parameter, as shown in the image.

After that, you may save the notification. For Text My QB, you must tell us when you update the notification. For QB Courier, once you are done updating all of your notifications, you can let us know.

And that's it—your email notification is now upgraded to use our newest security features.

If you have questions about changing any of these fields to comply with our new security measures, submit a technical support case.