---
title: "Unsubscribe and resubscribe"
slug: "unsubscribe-option"
updated: 2026-10-08T16:41:50Z
published: 2026-10-09T17:10:59Z
canonical: "help.quickbase.com/unsubscribe-option"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.quickbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unsubscribe Option

Every email JuicedSign sends to a recipient has an **Unsubscribe** link. Unsubscribing stops all JuicedSign emails to that address, from every sender, and declines the agreement it came from.

## Decline or unsubscribe?

- **To say no to one agreement**, select **Click to review** in the email and choose **More Options** > **Decline to Sign**. You'll still get signing requests from other senders. See [The signing experience](/quickbase-extensions/docs/the-signing-interface#more-options).
- **To stop all JuicedSign emails** to your address, unsubscribe. This also declines the current agreement.

## Unsubscribe

1. In a JuicedSign email, select **Unsubscribe**. The **Stop Receiving Notifications** page opens.
2. Under **Please tell us why you Unsubscribed**, choose a reason:
  - *I know the sender and want them to stop contacting me*
  - *I don't know the sender and think this is spam*
  - *I believe this is fraudulent or contains illegal content.*
3. Optionally, add a **Comment**.
4. Check that **Your Contact email** is your address.
5. Check both boxes: that you're the intended recipient and agree to share this report with JuicedSign, and that JuicedSign may share the report with the sender. JuicedSign doesn't share your comment.
6. Select **SEND ABUSE REPORT**. The page shows *Thanks! Your choice has successfully been recorded. You can now close this tab.*

- The page also has a **Decline to sign** link. It asks for a reason, then declines the agreement. Declining from this page also unsubscribes your address.
- If your address is shared, like a team mailbox, unsubscribing stops JuicedSign emails for everyone who uses it.
- For questions about the document, reply to the JuicedSign email to reach the sender.

## What senders see

- The agreement becomes **Declined**. The decline reason says the recipient unsubscribed, with *Note: Unsubscribed from all future emails.*
- JuicedSign sends the Declined email to you and to the earlier recipients. See [Emails and the certificate](/quickbase-extensions/docs/email-messaging#recipient-emails).
- If you send a new agreement to an unsubscribed address, JuicedSign doesn't create it. The window shows *Recipient with email address … has previously chosen to unsubscribe from JuicedSign emails.* Ask the recipient for another address, or ask them to [resubscribe](/quickbase-extensions/docs/unsubscribe-option#resubscribe).

## Resubscribe

- To resubscribe, the recipient contacts Quickbase by raising a support ticket.
- They must raise the ticket themselves, from the email address they want to resubscribe.
- After that, you can send agreements to that address again.