Audit Logs

Audit logs allow admins to gain greater visibility into how users access their apps and the types of changes that are made to data and structure within those apps to ensure they comply with their organization’s security standards and corporate compliance policies.

Note: Audit logs are included with Platform and above plans with 6 months data retention and available as an add-on for Premier plans. Data retention is the continued storage of an organization's data for compliance or business reasons.

Retention packages are available for 1, 3, and 7 years. Audit logs are rolling logs based on the chosen data retention period.

Currently, audit logs are available for:

Viewing audit logs

Admins can view audit log information in 7-day increments. A total of 90 days of activity is available.

Audit logs display:

Item Description
First Name User’s first name.
Last Name User’s last name.
Email Address User’s email address.
Action What action was taken, such as log in, report access, or table search.
Time Exact time the action was taken, including date, and time with hour, minutes and seconds. Time zone is the browser time zone.
IP The IP address the action was taken from.
User Agent The browser and OS the action was taken from.
Application UI for user interface or API for an API call.
Description A brief description of the action.

Detailed Data Change Logs

Enabling detailed logging

Available as an early access feature, admins can view details of add, edit, and delete data changes.

Note: At this time, the data change log feature is not compliant with the Health Insurance Portability and Accountability Act (HIPAA). Apps that have entities that are subject to HIPAA compliance should wait to enable data change logs until this feature is generally available this fall, when it will be HIPAA compliant.

Tracking of data changes will be off by default. Realm and account admins can enable audit logs for up to 20 apps per realm from the Apps page of the Admin Console. To enable, select the checkmark under Data change logs.

Note: Enabling data change logs is not currently available on the Apps (Beta) page.

Then, app admins can select up to 20 fields per table to track for data changes by selecting Track this field for audit purposes in field properties. Formula and summary fields are not supported.

Viewing details of data changes

When audits for data change logs are enabled at both the app and field level, admins can view data changes in their audit logs and click each change for more detail.

If existing data was updated, the old and new values display side by side.

Downloading audit logs:

Admins can download audit log information in 7-day increments. A total of 90 days of activity is available. Downloaded logs contain all the information available in the user interface plus IDs, such as event ID, user ID, and realm ID. To download

  1. Click Audit Logs on the left-hand nav bar of the Admin Console or the left-hand nav bar of the Manage Billing Account page.

  2. Click Download, enter a date range, and click Download for a .csv file of audit logs.

 

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