To verify your identity and change your password:
On the Sign In page, click I forgot my password.
Enter your email address or user name, and click Reset my password.
A message appears telling you that Quick Base has sent you an email message.
Open the email, then click the link to confirm that you want to change your password.
Enter the correct answer for your security question, then enter and confirm your new password and click OK. The link returns you to Quick Base Sign In page. See the FAQ below if you can't remember the answer to your security question.
Note: If the account you're accessing does not require you to answer your security question during password reset, then you will only be required to enter and confirm your new password in this step.
Enter your email address or user name and your new password to sign in to Quick Base.
FAQ: What if I forgot my password, and then I can't remember the answer to my security question?
If the account you're accessing requires you to answer your security question during password reset, it's possible that you will be in this awkward situation, since the answer to your security question will be needed to change your password. In that case, usually you'd need to contact Customer Care to reset your security question and answer by using the form available at http://www.quickbase.com/contact-us.
If you are trying to regain access to a Quick Base Platform or Quick Base Unlimited account, you will be able to request that your account admin perform the reset instead. Click the link in the reset password email or on the Choose a New Password page to contact your account admin.
You will not be able to finish resetting your password until the reset of your security question and answer is complete.
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