Reduce Usage to Comply with Service Plan Limits

If you're over the limits of your service plan, you have 30 days to bring your account into compliance by reducing usage. You must reduce your usage until you comply with all of the limit conditions for your service plan. This means that you must reduce your usage for each limit condition that you exceed.

To reduce your usage to comply with your service plan:
  1. Find out which conditions exceed the limits of your service plan.

  2. Reduce your usage for each limit that you exceed by doing the following:

    • If you exceed the App space limit, then you must delete data from your application tables or delete whole applications. If you still need access to the data, export it before deleting.

      If you choose to delete whole applications, make sure that you delete apps that are no longer used.

    • If you exceed the Attached file space limit, then you must delete attached files until you are under the plan limit. You might need to manage the application's file attachments if you have many attached files across several tables.

    • If you exceed the Users with access limit, then you must reduce your number of users by denying some access to your account until you are under the service plan limit.

 

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