What Is an Alert?

Certain events in your Quick Base applications can generate an Alert, a Quick Base message that calls for some action or gives you useful information. For example, you might receive an alert for:

How do I know Quick Base has sent me an alert?

Quick Base lets you know you have an alert by sending you an email. The email describes the nature of the alert, and links you to the alert in Quick Base.

The My Apps page also provides information about your alerts. Click the Alerts button on the Global bar to see a list of your alerts.

Understanding the My Alerts Page

Notes:

Alert status

Description

Notify

An informational alert. No action is required.

Pending

An alert that requires action.

For example, an alert notifying you of an application transfer would have a status of Pending until you accept the transfer. You can click a Pending alert link to take action right away.

Handled

An alert that had a status of Pending, but that has since been resolved.

For example, a Pending alert that notified you about an app transfer would have a status of Handled after you have accepted the transfer.

What are critical alerts?

If a table in any of your applications approaches the storage limit, Quick Base issues a critical alert. Critical alerts let you know that you have reached the table storage limit, and that the table will not accept any new data until the table size has been reduced below the limit.  

Quick Base sends all application and account managers an email to let them know about the critical alert.

If you receive this critical alert, you must reduce your table size below the threshold before you can add additional data to it.

If you are not sure of the best approach to reduce your table size, contact Quick Base Customer Care.

Related Topics:

 

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