International texting support

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International texting

Want to send text messages in countries other than the United States and Canada?

  • Purchase a phone number (DID) from Esendex that's registered to send and receive text messages in your country or region.

  • In the Text My QB Configurator, open your configuration and go to the EsendEx Info tab, then:

    1. Enter your Esendex DID in Phone Number. Include the country code. Only digits are kept, and the number must be 11 to 15 digits long (a 10-digit number is treated as a U.S. or Canada number and a leading 1 is added). If the number isn't valid, the configuration won't save and you'll see The Esendex Phone Number given is not valid.

    2. Turn on the International DID switch. Turn it on only if you want to send or receive international texts, specifically if your Esendex DID is outside the U.S. or Canada.

  • The License Key on this tab is read-only. If it needs to change, submit a technical support case.

  • Esendex does not allow MMS messaging for most international messaging, meaning that you cannot send or receive images or files from inbound or outbound texts in some countries.