The Acknowledgment field asks users to confirm a statement before they submit the form. This article covers how to add an Acknowledgment field, write its statement, and change its button text.
How the Acknowledgment field works
An Acknowledgment field shows a statement and a button. Users tap the button to confirm they've read and agree to the statement. They can't submit the form until they do.
For example, a work order can ask technicians to confirm that they followed all safety procedures. After they tap I Agree, the button changes to Agreed.
Use the Acknowledgment field to confirm users have read things such as:
Safety procedures
Contracts and terms
Policies and guidelines
Add an Acknowledgment field
In the Form Builder, select Add Fields in the side bar.
Under Approvals, select Acknowledgment to add it after the selected field. You can also drag it onto the canvas where you want it.
The field appears on the canvas as Acknowledgment Field, and its field settings open on the General tab.
Write the statement and button text
In Field Label, enter the name users see, for example Safety Acknowledgment.
In Acknowledgment Text, enter the statement users agree to.
In Button Text Before Click, enter the text users tap. The default is I Agree.
In Button Text After Click, enter the text that shows after users tap the button. The default is Thank You.
Note
An Acknowledgment field is always required. You can't turn off Required Field or hide the field.
Configure the field
Use the General, Behavior, and Appearance tabs in Field Settings to control how the field works.
Tab | Setting | What it does |
|---|---|---|
General | Field Label | The name users see on the form |
General | Field Key | The key that identifies the field in submissions, rules, and calculations |
General | Acknowledgment Text | The statement users agree to |
General | Button Text Before Click | The text on the button before users tap it |
General | Button Text After Click | The text on the button after users tap it |
Behavior | Hide Field Label | Shows the statement without the field label |
Behavior | Exclude From Reports | Leaves the field's value out of reports. The value stays in the submission data |
Behavior | Capture GPS Location | Records the GPS coordinates from when the user tapped the button |
Behavior | Capture Timestamp | Records the date and time the user tapped the button |
Appearance | Background Color | Gives the field a color. Learn more about alert types |
Tip
Turn on Capture Timestamp to keep a record of when each user agreed.
Select Save Draft to save your changes. Users see them after you select Publish.
Set up the field with the Assistant
You can also ask the Assistant to add an Acknowledgment field with its statement and button text.
Select Assistant in the side bar.
Describe what you want, for example Add an acknowledgment called Safety Acknowledgment after Description that says I confirm that I followed all safety procedures, with the button text I Agree.
Send the message.
The Assistant sets the label, the statement, and the button text. Check where it placed the field, and drag it to a new position if needed.
Note
Assistant changes aren't saved until you select Save Draft.